In a statement on Tuesday, Uloka Chibuike, the airline’s public relations officer, said the technical team is working diligently to resolve the issue and restore full services.
“Kindly be informed that we are currently experiencing a temporary system downtime,” the statement reads.
“As a result, flight bookings and payment services are presently affected.
“Our technical team is actively working to resolve the issue and restore full services as soon as possible.”
The airline apologised for the inconvenience caused by the disruption and expressed appreciation for the patience and understanding of its passengers.
According to experts, system downtimes in the airline industry, whether due to IT outages, maintenance issues, or other factors, often lead to significant disruptions, including flight delays, cancellations, and financial losses for airlines and inconvenience for passengers.
More than 4,000 flights were cancelled following a global information technology (IT) shutdown in July 2024.
